The Tunisian Electricity and Gas Company (Steg) begins, from Monday December 22, 2025, a new phase of accepting requests relating to payment facilities. This measure will remain in effect until March 31, 2026 and is part of an exceptional framework aimed at alleviating the financial pressure weighing on several categories of customers.
In an official press release, Steg specifies that this decision results from exceptional measures taken in February 2025, on the instructions of the President of the Republic. The stated objective is to facilitate the payment of electricity and gas bills while taking into account the economic and social situation of the subscribers concerned.
Concretely, customers whose monthly consumption does not exceed 400 kilowatt hours will be able to continue to benefit from a restructuring of their previous debts. These amounts will be spread over monthly payments calculated according to the overall value of the debt, thus allowing a spread adapted to the payment capacities of households.
Financial imperatives and social dimension
Small and medium-sized businesses facing financial difficulties due to the accumulation of unpaid invoices are also affected. They will be able to request a rescheduling of their debts after submitting a formal request to the Steg services, in accordance with the conditions set by the public company.
The exceptional measures also extend to hydraulic groups experiencing cash flow problems. These structures, often essential to the water supply in several regions, will also benefit from a spreading of their debts in order to ensure continuity of service.
Through this system, Steg seeks to reconcile financial imperatives and the social dimension, in a context marked by the rising cost of living and the economic fragility of many households and economic actors. This new period of facilities thus constitutes an attempt at appeasement between the public company and its customers, while preserving the viability of the public energy service.
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