The Minister of Foreign Affairs, Migration and Tunisians Abroad, Mohamed Ali Nafti, reaffirmed that the digital modernization of consular services and support for the Tunisian diaspora are among the major priorities of his department.
A digital shift for local diplomacy
During the plenary session held Tuesday at the Bardo Palace, Nafti explained that his ministry works in close coordination with Tunisian diplomatic and consular missions in order to correct the inadequacies observed in the quality of service provided to citizens abroad.
This policy is part of a renewed consular governance approach, aiming to streamline administrative procedures, reduce delays and avoid unnecessary trips to embassies and consulates.
According to the minister, this digital transition will allow members of the Tunisian community to access a wide range of services remotely, while unclogging consular headquarters.
A growing electronic platform
Nafti highlighted the progress made thanks to the activation and expansion of the electronic consular platform, now accessible in several diplomatic missions.
The enthusiasm for this tool is evident, he underlined, with a constant increase in online appointment requests for the various consular services.
The minister also specified that close collaboration with the Ministry of Communication Technologies is underway to correct technical shortcomings and strengthen the performance of the system.
Ultimately, new digital services will be integrated via the administrative services abroad portal, expected soon.
Consulates connected to the civil status system
In the same spirit of modernization, 50 consulates have been linked to the Tunisian civil status system, a notable advance which will allow citizens born in Tunisia to receive their birth certificate directly at the consulate, without presentation of the family record book.
This measure should considerably simplify administrative procedures for Tunisians in the diaspora and strengthen their link with the national administration.
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