While summer is in full swing and Tunisian airports are overwhelmed by the seasonal flow of travelers, Tunisair is sinking into an organizational chaos spiral, beating records of delays, cancellations and public anger. A situation which seems, this year, reaching a rarely equalized indignation summit – despite the presidential promises and government commitments.
“” Neither the conditions on board aircraft nor the punctuality of thefts are acceptable », Launched President Kaïs Saïed in March 2025, denouncing the deplorable state of the services of the national company. Two months later, he reaffirmed his attachment to the public enterprise: “Tunisair must become a symbol of national pride”while promising that “Tunisian institutions and public enterprises will never be sold”.
But on the tarmac as on social networks, the facts heavily contradict speeches. Since the beginning of June, incidents have been linked, exposing the deep flaws of a company in broad daylight that neither financial injections nor patriotic slogans seem to put on foot.
Viral anger and generalized fed up
On Facebook, X and Instagram, anger is viral. “Tunisair considers and treats its passengers as cattle!” »»protests a user. Another describes an ubiquitous scene: “On Orly, the last flights were brought to Roissy without warning, whole families wander in the middle of the night. »»
The example of the flight Tu 999, Nice – Tunis, of June 30, was a symbolic trigger: 150 passengers, including children and the elderly, learn at 11 p.m. past that their flight is canceled – without a spare solution, without accommodation, without supervision.
And yet Tunisair wanted to be reassuring: “The number of planes able to fly has doubled since last year”explained internally. But this “improvement” seems derisory in the face of the extent of the operational disorder.
A deregulated machine, an outdated governance
The company tried to delay: in a recently published press release, Tunisair evokes “Generalized disruptions of air traffic that caused time adjustments to several flights”. She claims to deploy “All measures necessary to limit the impact on its passengers”. Words that struggle to hide the blatant gap between official communication and the reality experienced by users.
At the heart of the problem: chronic disorganization, a fleet always too reduced, insufficient maintenance, pressure personnel, and governance unable to restore confidence. Far from a recovery, a drift company is looming.
